At Isabella Treks, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make a purchase. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
Personal Identification Information: This includes your name, address, email address, phone number, and payment information provided during the purchase process.
Non-Personal Information: We may collect non-personal data such as your IP address, browser type, and browsing behavior on our website to improve your experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders.
To send you order confirmations, updates, and customer service-related communications.
To improve our website and services.
To provide promotional offers, if you have opted in to receive them.
3. Opt-Out Instructions
If you no longer wish to receive promotional emails from us, you can easily opt-out by:
Clicking the “unsubscribe” link at the bottom of any marketing email we send.
Contacting us directly at [email protected] with a request to opt-out of marketing communications.
Please note that opting out of promotional emails will not affect your ability to receive transactional or order-related emails.
4. Cookies
We use cookies to enhance your browsing experience. Cookies help us analyze web traffic, remember your preferences, and improve the functionality of our website. You can choose to accept or decline cookies through your browser settings, though this may impact your experience on the site.
5. Data Security
We take the security of your personal information seriously and implement reasonable safeguards to protect it. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you wish to have your data removed, please contact us at [email protected].
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [email protected].